You have the right to change your electricity or natural gas supplier. Here is how it works with us.

Electricity

The switching procedure, sequence of steps and required documents are described on the supply terms page. For businesses, a commercial offer is prepared individually.

Electricity supply terms (Ukrainian)

Natural gas

A natural gas consumer has the right to change supplier in accordance with the Natural Gas Supply Rules. Write to us — we will tell you which documents are required and which steps to take.

General sequence

  1. Contact us
    Phone +38 (073) 130-30-33 or info@operator.in.ua.
  2. Receive an offer
    We will review your request and send a commercial offer.
  3. Terminate the contract with your previous supplier
    In the manner and within the terms set by the contract and legislation. Supply with us will start from the agreed date.

If anything is unclear, call us — we will advise.